P18-6 (LO3) (Warranty, Customer Loyalty Program) Hale Hardware takes pride as the “shop around the corner” that can compete with the big-box home improvement stores by providing good service from knowledgeable sales associates (many of whom are retired, local handymen). Hale has developed the following two revenue arrangements to enhance its relationships with customers and increase its bottom line.

1. Hale sells a specialty portable winch that is popular with many of the local customers for use at their lake homes (putting docks in and out, launching boats, etc.). The Hale winch is a standard manufactured winch that Hale modifies so the winch can be used for a variety of tasks. Hale sold 70 of these winches in 2017 at a total price of \(21,000, with a warranty guarantee that the product was free of any defects. The cost of winches sold is \)16,000. The assurance warranties extend for a 3-year period with an estimated cost of \(2,100. In addition, Hale sold extended warranties related to 20 Hale winches for 2 years beyond the 3-year period for \)400 each.

2. To bolster its already strong customer base, Hale implemented a customer loyalty program that rewards a customer with 1 loyalty point for every \(10 of purchases on a select group of Hale products. Each point is redeemable for a \)1 discount on any purchases of Hale merchandise in the following 2 years. During 2017, customers purchased select group products for \(100,000 (all products are sold to provide a 45% gross profit) and earned 10,000 points redeemable for future purchases. The standalone selling price of the purchased products is \)100,000. Based on prior experience with incentives programs Problems 1045 like this, Hale expects 9,500 points to be redeemed related to these sales (Hale appropriately uses this experience to estimate the value of future consideration related to bonus points).

Instructions

Identify the separate performance obligations in the Hale warranty and bonus point programs, and briefly explain the point in time when the performance obligations are satisfied.

Short Answer

Expert verified

Warranty performance obligations include providing 70 units of specialty winches. Bonus point performance obligations include delivery of the product to customers using bonus points.

Step by step solution

01

Definition of Warranty Expense

The cost of replacing or repairing any defective product is a warranty expense. Such expenses are incurred only up to the warranty period of the product.

02

Point in time when performance obligations are satisfied and Warrant Performance obligation

(a) Warranty performance obligation:

1. Transfer 70 units of specialty winches with a total price of $21,000.

2. To provide an extended warranty period of 2 years beyond the period of 3 years in respect of 20 Hale Winches with a price of $8,000.

(b) Performance obligation in respect of bonus point programs:

1. Assured delivery of the product.

2. Delivery of products in the future period that customers will purchase using the bonus points.

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Most popular questions from this chapter

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Instructions

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Instructions

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