Chapter 2: Q 12-5PE. (page 314)
What is the enemy of good quality?
Short Answer
Maintaining quality implies ensuring that things are manufactured to at least a minimal level. Client service is important as well as may lead to higher revenue.
Chapter 2: Q 12-5PE. (page 314)
What is the enemy of good quality?
Maintaining quality implies ensuring that things are manufactured to at least a minimal level. Client service is important as well as may lead to higher revenue.
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Question: Consider a base case where a customer arrives every 40 seconds and the Customer Service Champion can handle 120 customers per hour. There are two Food Champions, each capable of handling 100 orders per hour. How long should it take to be served by the restaurant (from the time a customer enters the kiosk queue until her food is delivered)? Use queuing models to estimate this.
This is a way to shorten the cycle time for an assembly line that has a task time that is longer than the desired cycle time. Assume that it is not possible to speed up the task, split the task, use it over time, or redesign the task.
This is when one company compares itself to another relative to operations performance.
Why might it be difficult to develop a manufacturing cell?
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