Is the goal of Six Sigma realistic for services such as Blockbuster Video stores or Redbox DVD kiosks?

Six Sigma is a technique that is based on information as well as for analytics. Companies utilize it to remove faults as well as enhance any of their procedures to maximize revenue. A collection of quality-control instruments that companies may utilize to remove faults as well as enhance procedures to increase profitability.

Six Sigma seeks to enhance reliability by identifying flaws, discovering their underlying cause, as well as upgrading procedures to enhance the consistency as well as reliability of processes as well as outcomes.

The impression of purchasers, as well as clients, influences the quality of service characteristics. In my perspective, the six sigma aim may be implemented in stores as well as a kiosk. Each plan as well as goal setting, whether in the manufacturing or service sectors, must seek to achieve six sigma. This is not an exception, and it is feasible for DVD kiosks as well as Blockbuster shops.

Six Sigma goals may also be applied to services. One place where Six Sigma may be challenging is that several parts of quality of service, including clerical civility, are reliant on client opinion. Despite all attempts, somebody might consider the clerk courteous. Nonetheless, despite this issue, each step should be taken to achieve Six Sigma in both productions as well as corporate environments. Six Sigma may be challenging to implement since many components of quality of service are determined by the perception of clients.

For example, the basic cause driving Redbox’s decline is that users are rapidly consuming media on online companies such as Amazon, YouTube, iTunes, Facebook, Comcast, as well as other pay-tv services instead of DVD.

Just like Redbox accelerated the downfall of Blockbuster, kiosk operators are lost market position to services that provide ease or convenience, price, as well as choice with immediate watching across many platforms. Considering this issue, the Six Sigma aim of removing non-value added activities to improve the delivery of services is attainable for Blockbuster Video shops as well as Redbox.