Behavioral scientists suggest that we remember events as snapshots, not movies. How would you apply this to designing a service?

Service design is the method in which designers build long-term solutions as well as ideal experiences for consumers in specific situations as well as any service providers engaged. The configuration of service premises in which the service is offered, as well as the mechanisms through which service activities are organized as well as delivered.

While not all portions of the service have the same impact on one's memory, renew the funds on those regions that offered the most bang for the memory buck. That is, consider which snapshotpictures you want to precisely "picture" in the client's remembrance may be regarded as the service's honey places. One could even wish to make their own. When a client comes to the services counter to pay for an auto repair, for instance, a Lexus dealer in Los Angeles gives them lengthy roses.

While the normal auto service procedure is mostly inconvenient, the film impression was dominated by a happy moment of getting a rose. Some other instance: At Disneyland's Splash Hill, photographer frequently shoots passengers coming towards the finish of their trip. These become memories decades after the events of each day have faded from memory.