Chapter 2: Q8PE. (page 293)
This is when one company compares itself to another relative to operations performance.
Short Answer
Benchmarking is the research for best practices in the industry that contribute to higher productivity.
Chapter 2: Q8PE. (page 293)
This is when one company compares itself to another relative to operations performance.
Benchmarking is the research for best practices in the industry that contribute to higher productivity.
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Question: An important difference between service and manufacturing operations is that customers introduce far more variability into the operations in a service system. Name at least three of the basic types of variation that customers bring to a service system.
Distinguish between known mathematical distributions and empirical distributions. What Information is needed to simulate using a known mathematical distribution?
This is a part of an organization that takes inputs and transforms them into outputs.
Question: On average, how many cars do you expect to have in the drive-thru line? (Include those waiting to place orders and those waiting for food.)
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