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Chapter 1: Q 11PE (page 22)

Means doing the right things to create the most value for the company.

Short Answer

Expert verified

Effectiveness is defined as doing the right thing to deliver value to consumers. The goal of effectiveness is to execute a work completely while also prioritizing the time and demands of consumers. A strong solid argument that allows you to persuade people of your view is an example of effectiveness.

Step by step solution

01

Step by Step SolutionStep 1: Introduction

Customer value is the impression of what a product or service is worth to a customer in comparison to the alternatives. Worth refers to whether the consumer believes he or she received more advantages and services than he or she paid for.

02

Analyze

Effectiveness is described as performing the correct thing to provide value to customers. The purpose of efficacy is to finish a task thoroughly while simultaneously prioritizing customer time as well as needs. The capacity to achieve a particular aim or outcome is described as efficiency.

For example, a strong, solid argument that allows you to persuade people of your view.

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Most popular questions from this chapter

What are the three types of projects based on the amount of change involved?

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An approach that uses inter-functional teams to get input from the customer in the design specification.

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