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Chapter 1: Q13PE (page 22)

A philosophy that aggressively seeks to eliminate causes of production defects.

Short Answer

Expert verified

Total quality management is a philosophy that aggressively strives to remove the causes of production defects. Total Quality Control Management refers to a company's management efforts to improve product innovation and customer loyalty.

Step by step solution

01

Introduction 

Management is the act of planning, decision making, organizing, directing, motivating, and controlling an organization's human resources, financial, physical, and information resources to achieve its goals efficiently and effectively.

02

Analyze

Total quality management (TQM)originated in the manufacturing business but has extended to nearly every other industry segment. It aspires to create long-term success and stability by increasing product quality via consumer loyalty. It has become to be one of the most important components of a company's operational management. It strives to increase and improve product quality by creating standards, conducting quality checks, removing defects, and innovating.

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Most popular questions from this chapter

The purpose of value analysis/value engineering is to…………………

A manufacturing shop is designed to operate most efficiently at an output of 550 units per day. In the past month, the plant produced 490 units. What was its capacity utilization rate last month?

Match the following characteristics with their relevant project team organizational structures.

__________ The project is housed within a functional division of the firm.

__________ A project manager leads personnel from different functional areas.

__________ Personnel work on a dedicated project team.

__________ A team member reports to two bosses.

__________ Team pride, motivation, and commitment are high.

__________ Team members can work on several projects.

__________ Duplication of resources is minimized.

Pieces of work in a project that consume time to complete.

A screening criterion that permits a firm’s products to be considered as possible candidates for purchase.
See all solutions

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