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Chapter 4: Q8PE (page 441)

Question: A metric that measures the percentage of orders shipped according to schedule.

Short Answer

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Answer

Delivery performance is a metric that measures the percentage of orders shipped according to schedule.

Step by step solution

01

Delivery Performance

Delivery Performanceis the level to which an organization's products and services fulfill the customer's expectations known as delivery performance. It indicates the supply chain's ability to offer items and services to the client.

02

A metric that measures the percentage of orders shipped according to schedule is delivery performance

The degree of performance assesses how well a company can satisfy the requirements set by its clients. It is an important component of supply chain management because it demonstrates how successfully the firm can deliver items on time, utilizing planned resources, as well as at no additional cost to the organization. It is also said to represent a company's ability to meet the demands of its consumers is referred to as delivery performance..

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