Would you pay \(\$ 12\) for a cup of coffee? Starbucks is betting enough people will say "yes," as it launches a chain of luxury coffee shops called Starbucks Reserve. Which generation(s) do you expect Starbucks Reserve to attract: baby boomers (ages 53 and over), generation \(X\) (ages 33 to 52), or millennials (ages 13 to 32)? Briefly explain. To be successful as a luxury coffee bar, how does Starbucks need to distinguish Starbucks Reserve coffee shops from its standard Starbucks coffee shops? Source: Julie Jargon, "Middle- Market Woes Inspire Starbucks's Bet on Luxury Coffee," Wall Street Journal, December 5, 2016 .

Short Answer

Expert verified
While age might play a role in choosing to pay for a luxury cup of coffee, it is not the only determining factor. Generally, Generation X and millennials, being more exposed to the culture of coffee drinking and having a greater interest in distinct coffee experiences, are more likely to appreciate Starbucks Reserve. Starbucks Reserve should distinguish itself by enhancing the coffee drinking experience - through creating a high-end store ambience, providing exclusive coffee selections and top-tier service. However, this answer could differ based on different perspectives.

Step by step solution

01

Identify Target Audience

Consider the general behavior, habits and differentiating factors of the three generations. Analyze which generation is most likely to appreciate and pay for a luxury coffee experience. Characteristics to consider may include income levels, interest and attention to luxury experiences, coffee consumption rates etc.
02

Rationalize Choice

Based on the analysis in Step 1, choose the generation(s) that seem most likely to patronize Starbucks Reserve. Provide concrete reasons to justify this selection. Compare and contrast the different factors that might influence each generation's likelihood to pay for a luxury coffee.
03

Suggest Strategies for Success

Suggest how Starbucks Reserve could differentiate itself from regular Starbucks stores. This could be in terms of environment, service, coffee selection, branding etc. This strategies should be tailored to attract your chosen generation in Step 2

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