Chapter 7: Problem 33

Describe a situation in which cultural intelligence would help you communicate better.

Short Answer

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Cultural intelligence would help to communicate better in a multicultural workplace. By understanding and respecting the colleagues' cultural backgrounds, adapting the communication style and building strong relations, communication can be made more effective.

Step by step solution

Definition of Cultural Intelligence

Start by defining Cultural Intelligence. Cultural Intelligence or CQ is a person's ability to adapt, relate, and work effectively across cultures. It is the capability to manage and adapt behaviour, including thinking, feeling, and acting, in situations characterized by cultural diversity.

Thinking of a situation

Think about a situation where individuals from different cultural backgrounds are interacting. A typical example could be a workplace where colleagues from different countries and cultures are working together.

Applying Cultural Intelligence

In this situation, cultural intelligence could be applied by respecting the differences in cultures, recognizing the cultural backgrounds of your colleagues, and making an effort to understand their viewpoints. This would involve learning about their culture, understanding their traditions and norms, and adapting your communication style to be more harmonious with theirs. Through this, you can effectively communicate, eliminate misunderstandings, and build strong relationships.

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Describe a situation in which cultural intelligence would help you communicate better.

Short Answer

Step by step solution

Definition of Cultural Intelligence

Thinking of a situation

Applying Cultural Intelligence

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